Frequently Asked Questions

No. Your vehicle must be returned to an authorized Audi Canada dealer. Contact your Audi dealer to schedule a turn-in appointment.

You may turn in your vehicle before your maturity date without any early termination fees or penalties. However, you are still responsible for the remaining payments, taxes, excess kilometres, excess wear and tear, and any unpaid charges.

<p>You are responsible for:<br></p><ul><li>Excess wear and tear</li><li>Any remaining payments</li><li>Any charges specified in your lease agreement that haven’t been paid</li><li>Excess kilometre charges</li><li>All applicable taxes</li></ul>

Hitch installation is considered an unauthorized modification to the vehicle (unless factory installed or an authorized dealer-installed Audi Genuine Accessory on Q5 and Q7 models). However, removing the hitch from the vehicle could result in further damage, and we request that you leave it on the vehicle.

Provided there are no outstanding charges due to Audi Financial Services, your security deposit will be sent to you within two weeks after Audi Financial Services has been notified of the vehicle return by the dealership.

Please contact our Lease End Department at (866) 400-7694 as soon as possible to make alternate arrangements.

<p>If your lease contract has a minimum of 6 months remaining, it is eligible for a transfer.<br></p><p class="sceditor-nlf"><br></p>

<p>A lease can be transferred to any individual provided they are approved for credit from Audi Financial Services.<br></p><ul> </ul><p><br></p>

<p>Yes, please speak to your Audi Dealer.<br></p><ul> </ul><p><br></p>

<p>a. All current contract obligations, including remaining payments<br>b. <span style="color: rgb(23, 43, 77); font-family: -apple-system, "system-ui", "Segoe UI", Roboto, Oxygen, Ubuntu, "Fira Sans", "Droid Sans", "Helvetica Neue", sans-serif; font-size: 14px; text-align: left; background-color: rgb(255, 255, 255); text-decoration-color: initial; display: inline !important;">Audi After Care</span> Products (if applicable)<br>c. Any security deposit(s) (if applicable)<br>d. An increased payment amount if there was a trade-in vehicle on the contract (as tax benefit cannot be transferred)<br></p><ul> </ul><p><br></p>

<div><p style="" class="">Once the current lessee and new lessee have signed the transfer documents, the process will take 2-5 business days.<br></p><br></div><p class="sceditor-nlf"><br></p>

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